Knowing how the shop is really doing — actual revenue, which technician performs best, which repairs are dragging on — usually means cross-referencing data by hand or going on memory. The information is in the system, but it isn't always easy to pull out quickly when you need it.
Without an assistant or a dashboard of indicators, every management question ("how much did we bill this month?", "which repairs are taking longest?") means digging through lists by hand. With the day-to-day at the counter, those questions end up getting pushed to "later", and later doesn't always come.
MyFixIO includes an assistant that understands your organisation's real data: ask it about revenue, average ticket size, which technician repairs fastest, or which repairs have been sitting longest in the shop, and it answers by querying your own data, always in read-only mode. The dashboard also visually shows monthly revenue, average repair time, quote approval rate, a ranking of most-repaired devices, and warehouse occupancy.
Ask your shop questions
The assistant understands your repairs, customers, billing and stock, and answers in plain language.
Dashboard with real KPIs
Monthly revenue, average ticket, average repair time and satisfaction, always up to date.
Device and technician ranking
See which devices get repaired most and compare performance across technicians.
Warehouse occupancy at a glance
See how much space is left in each warehouse without leaving the dashboard.
Read-only, unless you confirm
The assistant never changes data on its own; it only sends a message if you explicitly confirm it.
Activity charts
Visualise repairs per day and how they evolve over the year.
Plans and pricing
Join the public beta and use MyFixIO free until 31 October 2026 (beta through August + September and October free). No credit card, no commitment.
Frequently asked questions
Can the assistant change my data?
No. It only queries information, in read-only mode. The only action it can carry out — sending a message to a customer — requires your explicit confirmation.
What can I actually ask it?
Things like how much you billed this month, which technician has the best average time, or which repairs have been waiting the longest.
Is there an analytics dashboard besides the assistant?
Yes. The dashboard shows real-time KPIs and charts: revenue, average ticket, times, satisfaction and warehouse occupancy.
Which AI model does the assistant use?
A language model configured by MyFixIO, without tying the feature to one specific brand that might change over time.
Does it cost extra?
No, it's included in your organisation's dashboard.