Catalogues

Failure causes

Catalogue of causes by category (hardware, software, network, power, screen, other) to classify each repair.

Filtered by device

Each cause is associated with the device types it applies to, so you only see the relevant ones when registering an intake.

Reusable

By always using the same causes, reports and statistics by failure type are reliable and comparable.

Full management, with filters

From Settings → Failure causes you filter by type, category and status, and create or edit causes in a dialog. Deactivating doesn't delete the cause (it's kept on repairs where it was already used).

Catalogue causes are translated; yours aren't

The seed catalogue's causes carry a stable code and already come translated into all supported languages. If you create your own cause, it's saved exactly as you type it — it isn't automatically translated into other languages.