Devices

Brand and model

Manufacturer, exact model and serial number for unambiguous identification.

Physical description

Colour, physical condition and any pre-existing damage to protect the shop.

Accessories handed in

List of what the customer brings (charger, case, cables...) to guarantee the return.

Device history

See all previous repairs of that specific device, with a link to the full history.

Saved passwords

The power-on password and the BIOS password are saved on the record, hidden by default (••••••••) with a button to reveal them when the technician needs them.

Statistics and recurring faults

Total repairs and accumulated revenue for that device. If the same failure cause repeats across several repairs, it's highlighted with a counter (e.g. «3x») to spot recurring faults.

Photos from all its repairs

The record brings together, in one place, the photos from all repairs of that device, grouped by repair with its date and status.