One of the most common calls at any repair shop is the same question: "how's my repair going?". Answering it every day interrupts work at the counter and on the bench, and often whoever picks up isn't even the one handling that repair.
Without a way to check the status on their own, the customer has only one option: call or stop by the shop. Every enquiry pulls someone off the team, and at high-volume shops those calls pile up and eat into time spent on repairs in progress.
MyFixIO generates a permanent tracking link for every repair, with its own QR code printed on the drop-off receipt. The customer scans the QR or opens the link (sent by email or WhatsApp) and sees the order number, the current status with a visual indicator, and the full history of status changes with date and time — no account or contact with the shop required.
QR code on the receipt itself
Every drop-off receipt has that repair's tracking QR code printed on it.
No sign-up or password
The customer goes straight in via the link or the QR code, no account needed.
Visual current status
A progress indicator shows what stage the repair is at, at a glance.
Status change history
Every status change shows with its date and time, not just the current one.
Permanent link
The tracking link never expires — the customer can check back whenever they like.
Share by email or WhatsApp
You can send the receipt with the QR code by email or WhatsApp as well as printing it.
Plans and pricing
Join the public beta and use MyFixIO free until October 31, 2026 (beta through August + September and October free). No credit card, no commitment.
Frequently asked questions
Does the customer need to sign up to see the tracking page?
No. They go straight in by scanning the receipt's QR code or via the link, no sign-up needed.
What exactly does the customer see?
The order number, basic device details, the current status, and the full history of status changes with date and time.
Does the tracking link expire?
No. The tracking link is permanent, unlike the quote-acceptance link, which does expire.
Can I send the QR code by WhatsApp or email as well as on paper?
Yes. The receipt with the QR code can be downloaded as a PDF, emailed, or shared via WhatsApp.
Does this feature cost extra?
No, it's included in every plan, including the free one.