The repair order is the backbone of any repair shop: it captures what device came in, what the customer reported, what was done to it, and where it stands right now. Kept on paper or in a spreadsheet, each order lives on its own, and it's easy to lose track the moment more than one device is in the shop at once.
Without a proper order system, a shop can't answer "what's happening with my repair?" on the spot, someone has to dig through paperwork or track down the technician. Statuses live in someone's head, intake photos go missing, and there's no record of what was actually approved or when.
MyFixio turns every device into a digital repair order: a status that's always visible (waiting, in repair, waiting for parts, quoted, repaired, delivered...), IMEI and model on file, intake and pickup photos, a linked quote, and a digital signature at handover. All of it reachable from a phone, in the cloud.
Clear status at every step
From intake to delivery, every order moves through a status the whole team can see.
IMEI, photos and tech notes
Each order keeps the IMEI or serial number, intake and pickup photos, and the technician's notes together.
Quote attached to the order
The repair quote is linked straight to its order, with the date it was approved.
Digital signature at handover
When the device goes back to the customer, they sign on a phone or tablet and the PDF is saved to the order.
Full history
Every order keeps a record of who opened it, who touched it, and when the status changed.
Cloud-based, mobile-first
Check and update orders from the counter phone, nothing to install.
Plans and pricing
Join the public beta and use MyFixio free until October 31, 2026 (beta through August + September and October free). No credit card, no commitment.
Frequently asked questions
What is a repair order in MyFixio?
It's the digital record for every device that comes into the shop: device details, reported fault, status, quote, photos and the signature captured at delivery, all in one place.
Can I see the status of a repair?
Yes. Every order shows its current status (waiting, in repair, waiting for parts, quoted, repaired, ready for pickup, delivered) along with the full history of changes.
Can I attach photos to the order?
Yes. You can add intake and pickup photos, including HEIC photos straight from an iPhone.
Does the order include the quote?
Yes. The quote is generated from the order itself and stays linked to it, with its approval date.
Is there a free plan?
Yes. There's a free plan to get started and per-technician pricing that stays clear as you grow.