When a customer comes back with the same device weeks later, the first question is always the same: is it still under warranty? Without a clear record, that answer depends on the technician's memory or digging through paperwork, and getting it wrong costs money or an angry customer.
Tracking warranties from memory is risky: shops end up charging for repairs that were actually covered, or doing free work on repairs whose warranty already ran out. Either way the shop loses, money in one case, customer trust in the other.
MyFixio logs the warranty on every repair, its start date and its length, and flags it if a device comes back within the covered period. The device's full history stays linked, so you can see every past repair and warranty for that customer or that device at a glance.
Warranty on every repair
Every repair logs its own warranty start date and length, no manual math.
Flagged if it comes back in warranty
If a device is dropped off again within the covered period, the system flags it.
History by device
See every past repair and warranty for a given device or customer.
Customizable terms
Set whatever warranty length makes sense for each type of repair.
Full traceability
There's a record of what was repaired, when, and under what warranty, in case a claim comes up.
Cloud-based, mobile-first
Check a device's warranty from your phone the moment the customer walks in.
Plans and pricing
Join the public beta and use MyFixio free until October 31, 2026 (beta through August + September and October free). No credit card, no commitment.
Frequently asked questions
How do I know if a device is still under warranty?
MyFixio logs the start date and length of every repair's warranty and flags it if the device comes back within that period.
Can I set different warranty lengths?
Yes. You can adjust the length based on the type of repair or part.
Can I see the full history of a device?
Yes. Every device keeps a record of all its past repairs and warranties.
Does this help with customer disputes?
Yes. With everything logged and dated, you can settle a dispute by pulling up the history in seconds.
Is there a free plan?
Yes. There's a free plan to get started and per-technician pricing that stays clear as you grow.