Repair Statuses
The complete lifecycle of a repair
Each repair moves through a series of statuses that reflect where it is in the process. Status changes are recorded in the history with date, time, and the responsible technician.
Main flow
Waiting
In Diagnosis
Quoted
In Repair
Repaired
Awaiting Pickup
Delivered
Optional statuses
Waiting for Parts
From: Quoted or In Repair
Irreparable
From: In Diagnosis or In Repair
Terminal status
Cancelled
Reachable from any active status
Waiting
Initial status
In Diagnosis
Technician reviewing
Quoted
Awaiting approval
Waiting for Parts
Parts on order
In Repair
Working on it
Repaired
Ready for delivery
Awaiting Pickup
Customer notified
Delivered
Completed
Cancelled
Cancelled
Irreparable
Cannot be repaired
The status change button only shows the valid transitions from the current status. You can't jump to a status that isn't allowed.