New Repair
How to register a device check-in
To register a new repair, click the + button in the header (or the floating button on mobile). The intake wizard guides you through 4 steps to capture all the needed information.
Customer
Select an existing customer or create a new one (individual/company) with NIF/CIF, email, and phone.
Device
Type, brand, model, serial number, color, and year; accessories handed in, passwords (device and BIOS), condition photos, and size/location in the warehouse.
Fault and condition
Describe the fault the customer reports (minimum 10 characters). The initial condition (does it power on?, screen, Wi-Fi, battery) is optional.
Signature and settings
The customer accepts the disclaimer and signs the deposit receipt; you assign priority and a technician. The PDF is generated and sent by email if the customer has one.
Repair priority
You can assign Low, Normal, High, or Urgent priority. Urgent repairs are highlighted in the list and generate earlier alerts.
Preview — New repair form
New Repair
Step 2 — Device
Type
Brand
Model
Serial No.