User Roles
Permissions and access by user type
MyFixio has three user roles. Each role determines which sections and actions the team member can access. Roles are configured from Settings → Team.
Administrator
- Full access to the system
- Manage team and users
- View and edit settings
- Access plans and billing
- View all reports
- Delete any record
Technician
- Manage repairs
- Update statuses and jobs
- Upload photos by stage
- Create and send quotes
- Record used parts
- View repair history
Front desk
- Create customers and devices
- Register new repair
- Manage deliveries and signatures
- View repair status
- Manage messages
- View but not edit settings
How to assign roles
Roles are configured from the Clerk panel. Go to Settings → Team, select the user and assign the role in Public Metadata: { "role": "admin" } for administrator, { "role": "tecnico" } for technician or { "role": "recepcion" } for front desk.