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Customers

Managing the customer base

MyFixio distinguishes between individual customers (NIF) and businesses (CIF). Each customer's repair history is accessible from their record.

Individual (NIF)

First name, last names, NIF, phone, email and address.

Business (CIF)

Legal name, CIF, contact person, phone and email.

Quick search

Search by name, NIF/CIF, phone or email in real time.

Favourite customers

Mark regular customers to find them faster.

Repair history

See all of the customer's past repairs from their record.

NIF/CIF/NIE validation

The system automatically validates the ID document's format and, as you type, checks in the background whether a customer with that NIF/CIF or email already exists — it warns you before creating a duplicate.

AI-generated rating

Every record shows a 1 to 5 star score on the customer's reliability, calculated automatically by AI. It recalculates itself in the background when you open the record, with a one-line summary.

Deleting means archiving, not erasing

The delete button archives the customer (hidden from the list by default) instead of erasing them. It can be restored at any time by turning on the «Archived» filter.

3 tabs on the record

Devices, Repairs and Notes. The Notes tab gathers the customer's own notes and those written inside each of their repairs into a single timeline (read-only here, with a link to the repair).

Preview — Customer record

Jane Louise Smith

CLI-0142

Individual · 12345678A

4.0
AI-generated rating

Punctual customer, replies quickly to quotes.

Devices
Repairs
Notes

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