Dashboard
Real-time overview of the shop
The dashboard is the panel's home page: it gives a real-time view of the whole shop, from active repairs and revenue to warehouse occupancy and where your customers are. Data is recalculated automatically every 60 seconds while the tab is open, so there's no need to refresh the page manually.
Main indicators
Active repairs
Devices currently in progress in the shop: waiting, diagnosis, in repair, or waiting for parts. The subtitle shows how many came in today.
Ready for pickup
Finished repairs waiting for the customer to come and collect them.
Alerts
Repairs that have been in the shop or warehouse for longer than they should and need attention. Thresholds are set in Settings → Alerts.
Total repairs
The complete history of every order registered in the shop, with direct access to the list.
Revenue this month
Total value of quotes for repairs delivered during the current month.
Average ticket
Average amount per repair delivered this month: this month's revenue divided by the number of deliveries.
Warehouse capacity
Percentage of occupied slots on warehouse shelves. Shown in red if it goes over 80% occupancy, with a link to the warehouse map.
Average repair time
Average number of days between a device coming in and being delivered to the customer.
Map and service quality
Customer zone map
Plots customers with repairs from the chosen period (this month, 3 months, 6 months, 1 year, or the whole history) geographically, grouped in clusters. A central marker shows the shop's address, and it can be expanded to full screen.
Completion rate
Percentage of repairs already finished (delivered, cancelled, or irreparable) that have also been delivered to the customer.
Quote approval rate
Percentage of quotes accepted versus rejected, along with the number of quotes still awaiting a response.
Bottlenecks
A summary of what's currently holding the shop back: repairs waiting for parts, quotes without a response, and active alerts.
Analysis and lists
Top repaired devices
The device types most repaired in the shop (mobile phone, laptop, computer...), compared in bars.
Priority breakdown
Active repairs split by urgency level: urgent, high, normal, or low.
Repairs in the last 30 days
A chart of daily check-ins over the last month, with one line per device type.
Activity over the last year
A heatmap of daily check-in activity over the last 365 days, similar to GitHub's contribution graph.
Breakdown by status
Active repairs grouped by their current status; each row links to the repair list filtered by that status.
Pending pickup
Finished repairs that have been waiting longest for the customer to come and collect them.
Latest check-ins
The 5 most recent repairs, with a quick-actions menu to view the full record or change the status without leaving the dashboard.
Data is recalculated automatically every 60 seconds while the browser tab is visible; there's no need to refresh the page manually.
From the three-dot menu on each repair in "Latest check-ins" you can change the status directly, without needing to open the full record.
Preview — Dashboard
Active
12
Pickup
4
Alerts
2
Total
148
Warehouse capacity
62%Activity in the last 7 days